Terms of service.

Free initial consultation:

I offer a free 20 minute initial consultation to talk through your requirements, final look and to colour match to you hair colour, whether that be dyed or your natural hair.

Suppliers:

I work with a range of suppliers to bring you the very best in quality, affordability and longevity of your new hair.

Fitting:

Following your consultation, I can typically fit within five days, depending on my availability and your new hair arriving to me. (typically within 48 hours)

Paying for you new hair:

I take a 50% retainer to order your new hair and to block out the time in my diary.

Cancellations:

I request that all cancellation give at least 48 hours notice, failure to do so will result in your retainer being non refundable minus the cost of your hair which is yours; further appointment will require a £100 deposit to book out my time, failure to adhere will result in my time not being booked out.

Maintenance/re fits:

All maintenance appointments must be kept in order to keep your hair looking healthy, knot free and to get the longest longevity as possible. Failure to keep to your regular appointments for maintenance could result in extra charges.